Managed Services

With over 25 years of Managed IT Services experience, Netwide Technical Solutions can proactively manage all of your IT needs, 365 days a year, anytime of the day or night.  We provide a full compliment of IT Managed Services to meet the needs of your business. Some of our services include Network Support, Server Support, PC Support, and Help Desk Services.

Technology Refresh

Technology Refresh is the replacement of older hardware and software with newer hardware and software. At Netwide Technical Solutions, we can keep your organization’s IT infrastructure ahead of the curve without the fear of obsolesce or huge investments.  We tailor each refresh program to your business’ specific needs, always keeping in mind higher productivity versus the financial implications.

Microsoft Software Support

We are certified Microsoft Engineers so let us take care of supporting all of your Microsoft software products, from operating systems to databases to daily business applications.  In addition, we can manage all of your software licensing and updates, as they arise.

Remote Monitoring

Remote Monitoring allows us to proactively alert you of potential issues on servers, desktops, laptops and network devices which can eliminate the chance of unforeseen failures.  Often times, we can see the problem, even before you can.

On-Site Support

When remote monitoring determines that you need an engineer at your location, we offer exceptional service for all onsite needs.  Our response times are negotiable but we can respond in most cases, immediately.

System Administration

Software upgrades, patches, user security issues are all pieces of the administration of your system.  Some of these pieces can be handled remotely while other items need to be addressed with an on-site visit.  Regardless, “System Administration” is one of our specialties.  We provide your organization with our staff’s capabilities to manage your systems from our operations center and keep your network up to date

Backup & Disaster Recovery

In the event of an emergency or disaster, we will have you up and running, sometimes in hours, if not the same day.  In order to have this reassurance, proper backup and disaster recovery planning must take place.  Managing on line or off site backup strategies are some of the things we currently are doing for our existing customer base. With our own co-locations facilities, we offer a full range of backup services and disaster recovery plans to fit your needs.