Netwide Technical Solutions

Your Managed
IT Service Provider
in Eastern Massachusetts

Experience the unwavering support and cutting-edge IT solutions that propel your business forward. With our expert team by your side, you can navigate the complexities of technology.

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Who We Are

We Help Businesses With Reliable IT Solutions

Specializing in comprehensive computing and networking solutions, Netwide Technical enables businesses to optimize operations and achieve peak efficiency. Our guiding principles revolve around innovation, reliability, and good customer service. With extensive industry experience, Netwide Technical is known for delivering outstanding service and tailored solutions for each client’s distinct requirements. Our seasoned team remains current on cutting-edge technological advancements, ensuring our clients have access to best-in-class solutions.

With extensive industry experience, Netwide Technical is known for delivering outstanding service and tailored solutions that precisely address each client’s distinct requirements. Our seasoned team remains vigilant in staying abreast of cutting-edge technological advancements.

Customer satisfaction is a top priority at our company. We go the extra mile to cultivate enduring client relationships founded on trust and transparency. Whether through expert consultation, prompt assistance, or providing specific solutions, Netwide Technical is unwavering in our commitment to help businesses.

Our Services

Modern Problems, Latest IT Solutions

The initial consultation is a crucial first step in any professional relationship, especially within the realms of legal, medical, and financial services. This preliminary meeting allows the client and it service management team to discuss needs, goals, expectations, and potential solutions. It is an opportunity for the client to ask questions, express concerns, and provide relevant background information. We start with a comprehensive 60-minute consultation to drive strategic IT planning. Clients experience tangible tech solutions shortly after.

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Comprehensive Managed IT Services

Netwide offers comprehensive Managed IT Services, providing 24/7 support, real-time monitoring, and expert infrastructure management to enhance productivity, reduce downtime, and secure business operations. Their tailored solutions ensure cost-effective scalability and allow businesses to focus on growth by handling IT needs with efficiency and reliability.

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Business Continuity and Security

We offer business continuity and security solutions to keep your operations running smoothly, even during disruptions like cyberattacks or power outages. With tools such as SonicWall firewalls, breach monitoring, and cybersecurity training, Netwide ensures 24/7 protection and operational reliability, giving your business the security and peace of mind it needs.

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Cloud & Advanced Infrastructure Solutions

Netwide Technical delivers comprehensive cloud and infrastructure solutions that enhance efficiency, scalability, and security. Our expertise includes seamless migrations, robust remote workforce support, and strategies to reduce downtime and costs. Elevate your business operations with Netwide Technical's tailored IT solutions today.

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Regulatory Compliance & Supportive Services

Netwide Technical ensures your business meets regulatory standards like HIPAA and GDPR with expert guidance and tailored solutions. We offer seamless transitions, specialized Microsoft support, and proactive update management, helping businesses in Pembroke and the South Shore stay compliant and efficient. Trust Netwide to safeguard your compliance today.

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Installation & Advanced
IT Configuration

We offer stress-free installation and advanced IT configuration services, ensuring that your hardware and software are set up efficiently and correctly. Our expert team handles everything from hardware setup to software configuration, minimizing downtime and optimizing performance. Trust us to streamline your IT setup so you can focus on growing your business.

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Why Choose Us

Hassle-Free Support Company Since 2003

Experience the unwavering support and cutting-edge IT solutions that propel your business forward. With our expert team by your side, you can navigate the complexities of technology.

How It Works

Smooth
Onboarding Process for Faster Delivery

At Netwide Technical Solutions, ensuring a smooth onboarding process for new clients is a top priority. With clear and efficient workflow, personalized support, and easy-to-follow steps, we make sure that our potential customers feel confident in joining our network.

Step 1

Initial Consultation

The initial consultation is a crucial first step in any professional relationship, especially within the realms of legal, medical, and financial services. This preliminary meeting allows the client and it service management team to discuss needs, goals, expectations, and potential solutions. It is an opportunity for the client to ask questions, express concerns, and provide relevant background information. We start with a comprehensive 60-minute consultation to drive strategic IT planning. Clients experience tangible tech solutions shortly after.

Consultation Meeting
Step 2

System Evalutation

During a system evaluation, various factors are considered, including functionality, reliability, usability, security, scalability, and performance. Through methods such as interviews, surveys, data analysis, and performance testing, evaluators can gather valuable insights into the strengths and weaknesses of the system. Our thorough evaluation catches the majority of potential IT issues upfront, minimizing downtime and cost overruns.

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Step 3

Solution Design

A well-designed solution not only meets the project's functional requirements but also considers factors such as scalability, performance, security, and maintainability. This requires a deep understanding of the technologies, tools, and best practices relevant to the project domain. We build tailored solutions designed specifically for your needs to enhance operational efficiency, resulting in streamlined operations for your business.

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Step 4

Implementation & Communication

Implementation and communication are essential components of any successful project or initiative. Our efficient implementation process ensures a swift adaptation, supported by clear channels that minimize miscommunications.

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Step 5

Contiunuous Support

We offer customer service that focuses on providing ongoing assistance and guidance to customers throughout their journey with a product or service. This approach helps to ensure that customers have a seamless and positive experience, addressing any issues or questions they may have along the way. Experience peace of mind with our round-the-clock support, reducing stress and enhancing productivity with quick issue resolution and minimal downtime.

Continuous Support
Cybersecurity Training
Cybersecurity Awareness

Get your Cybersecurity 101 Training

Whether you’re a professional working in the tech industry or an individual looking to enhance your cybersecurity knowledge, our Cybersecurity Awareness 101 Training is suitable for all levels of expertise. By investing in cybersecurity education, you are not only protecting yourself and your organization but also contributing to a safer digital community. Join us in our mission to promote cybersecurity awareness and empower individuals to stay vigilant in the face of evolving cyber threats.
Boost your team’s defense with our Cybersecurity Awareness 101 Training. Numerous businesses and trainees have reported a noticeable reduction in security threats. Click to secure your spot.

Testimonials

Let’s See What Our Clients Say

PoT

As manager of Information Technology at Hyline Cruises, I’ve worked with Mike Lawlor and his staff at Netwide Technical solutions for a good while now, going on year three.   NetWide has handled several disparate and critical IT functions for Hyline: disaster recovery, business continuity, perimeter security (with a series of Sonicwall firewalls), security training, server patches and support, and workstation support.   Mike has ably partnered with us on a move from local Exchange Server, running 2013 to Microsoft 365.   He was the lead technical person for a series of firewall and wi-fi upgrades at Martha’s Vineyard, the island of Nantucket, and the Cape Cod Canal.  Mike has even provided us with expertise from his network of professional partners, like Retrofit and NCG Office Systems, who helped us on some major projects.  Further his several security and industry certifications, including CySA+ and InfraGard is proof of his in depth knowledge and resources.There are a lot of IT consultants in a tech-savvy state like the Commonwealth of Massachusetts, and I’m familiar with dozens of them.  In my opinion, none possesses the unique combination of professionalism, customer care, technical knowledge and a dogged determination to do a job properly for the customer, than Mike Lawlor and NetWide.   I highly recommend them.

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Jim McKenzie

IT Manager
PLR

Netwide Technical Solutions, Michael Lawlor and his team were brought on board as our Managed Services Provider in April of 2022. They have created and implemented a full IT system conversion of our desktops, racks, wiring, software, backups, and ongoing daily support. This has included a full migration to SharePoint for our staff of 40 employees & the implementation of a full Cybersecurity program internally.Netwide’s design expertise coupled with their collaborative and innovative spirit makes them the go-to experts for our most significant projects. They singlehandedly took our outdated infrastructure from an unreliable state to a complete state of the art infrastructure. Mike & his team are detail-oriented, organized, and always open to constructive feedback, making our business relationship both effortless and pleasant.I highly recommend the full Netwide team for any project you may be considering for your organization!

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Michael Baird

Vice President
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We brought Netwide Technical solutions into the organization i worked with to set us up from the ground up and the interaction always timely, efficient, and the problem is solved. They also keep us up to date on new updates and advancement's while securing our data. This has prompted me to bring Netwide in to the new organization I work for. My experience has always been positive. IT is one piece of the business we do not have to worry about with Netwide in the mix

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Debbie Casey
Consultant
PoT

Parish of the Transfiguration

The cyber security seminar given by Mr. Lawlor and NETWIDE was so valuable to our company. He was able to explain just how serious cyber threats are and how they are constantly evolving, without making our company feel helpless. Mike talked us through different threats and the steps needed to not put our company at risk. It was very empowering, especially for our older employees, and we plan on having NETWIDE back every year.

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Dave Guisti

Program Cooordinator
PoT

Our firm has used Netwide Technical Solutions fora few years now and we are very pleased with the high level of professionalism, expertise, and a genuine commitment to delivering results. We highly recommend Netwide Technical Solutions to anyone seeking extremely reliable IT solutions.

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Brenda Bond
Program Cooordinator
PLR

Netwide Tech is a small IT firm that provides us excellent customer service, is very responsive to our needs and helps us find solutions to our IT problems.  They are timely and accommodating and you can always reach a person!  Thanks Netwide Tech!

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Joanna Dow
DesRosiers and Tierney Law Offices
PLR

Shout out to the Netwide team for their recent assistance in fixing a database issue we had. With a quick response and fix we were back up and running. A special thanks to Simon for his time and effort.

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Natalie Melanson
Petrini Corp.
PLR

My Mac computer was compromised and within minutes I was on the phone with Netwide Technical Solutions with a plan to keep all my data and information secure. I was so impressed with the responsiveness and level of service! They are the best!!!!!

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Rachel Leone
Leone Marketing Solutions
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